Shipping Policy

Effective November 11, 2026. Operated by ANDRADE LLC, 9729 Tristan Dr, Downey, CA 90240, United States. Contact: support@andradellc.store.

Where we deliver

We currently accept orders for delivery within the United States. Available delivery options are shown after you enter your destination at checkout. We do not offer international shipping at this time.

Shipping charges

Standard US shipping is complimentary ($0). The order summary displays applicable shipping charges and taxes before you place your order. Any future optional paid delivery method will be clearly shown before you choose it.

Processing and delivery

Orders are normally processed within 1–3 business days after payment is confirmed. Standard transit is estimated at 3–7 business days after dispatch. Business days exclude weekends and US public holidays. These are estimates, not guaranteed delivery dates. Carrier disruptions, weather, holidays, address issues, and other circumstances may affect delivery.

Tracking and address accuracy

When tracking is available, we send dispatch details to the email address on your order. Verify your delivery address before placing an order. Contact us promptly about corrections; changes are not always possible after dispatch. We will explain any additional charge before proceeding.

Delayed, missing or damaged deliveries

Email support@andradellc.store with your order number if tracking stops updating, a parcel is missing, or goods arrive damaged. Keep the packaging and any relevant photographs. We will investigate with the carrier and arrange an appropriate resolution. If we cannot ship within the stated processing period, we will notify you, provide an updated estimate, and offer cancellation and a refund for unshipped goods if you do not accept the delay.